Our C by GE 3-Wire Switch includes a C by GE Bulb Adapter in every box. Based on your lighting setup, the Bulb Adapter might be required to ensure proper operation of the 3-Wire switch with your lights.
IMPORTANT NOTE: While setting up the switch in the C by GE app, be sure to select the correct load type as you may experience poor performance if the wrong load is selected.
How do I know if I need to use the bulb adapter?
After installing your C by GE 3-Wire Switch, but before connecting the switch to your C by GE app, test the switch’s functionality by turning on and off your lights at the switch. If your lights function properly, you do not need the bulb adapter. If you experience any of the following, the bulb adapter is required:
- Flickering lights
- No power, or unstable power, to the C by GE switch
- If your lights are powered off at the switch, but the lights are still displaying a low level of light
After connecting the switch to the C by GE app, if you experience poor dimming performance, then you may need to use the bulb adapter.
What if the bulb adapter doesn’t fit the light bulbs on the switch circuit?
For some situations where a bulb adapter is not applicable, like integrated fixtures, or non-medium base lighting fixtures, an additional adapter may be required.
For assistance with the other solution, contact C by GE Customer Service.
How do I use the bulb adapter?
Only one bulb adapter is needed per switch, even if there are multiple bulbs on the circuit. Simply twist the bulb adapter onto the base of one bulb and screw into the fixture.