If you are receiving a "Something went wrong" error message during your Made For Google set up, here are some common solutions:
- The signal between your bulb and your Google Home might not be strong enough. To increase the signal strength, move the bulb and Google Home closer to each other. They should be no more than 15 feet apart.
- You might not be a member of the home that the bulb was set up in. Ask the person who created the home to add you as a member.
- Other devices near your Google Home or C by GE bulbs might cause interference. If you have a nearby Wi-Fi router, cordless phone, microwave, or Bluetooth speaker, move it further away if you can.
- You might have too many C by GE bulbs on one Google Home. You can add up to 6 bulbs on each Google Home.
If you need additional assistance, please contact C by GE Customer Service:
You can also share feedback about your Google Home experience here.