If the Google Home app is not finding your C by GE bulb during set up, try these steps:
- Make sure Google Assistant and C by GE bulb are in the same room.
- Turn off C by GE bulb for 10 seconds, then turn it back on.
- Make sure you have the latest version of the Google Home app.
- Reboot Google Home.
- Force close the Google Home app.
- Factory reset your C by GE bulb.
- Factory reset your Google Home.
Need assistance? Call the C by GE Customer Service Hotline at 1-844-30C-BYGE (1-844-302-2943), or email firstname.lastname@example.org.